Do we have any technical geniuses here????

[JOHNOR]

hey guys,

my stupid computer has decided to misbehave, out of the blue it will not allow me to sign into msn or check my emails. basically, i cannot access secure sites.

i have tried to restart it, i have downloaded a new internet browser (firefox) and i also done a system restore but, nothing.

it's vital i get into my emails! why is it doing this? can anyone tell me if this is a problem that can be fixed?

[Ms_Speedy_Elf]

Hi Johnor, if you are trying to access your MSN mail through Firefox it won't work for some reason. I too use FF and it does the same thing to me. You have to use Internet Explorer to get to your MSN mail. Hope this helps.

[BritneyBug]

hey guys,

my stupid computer has decided to misbehave, out of the blue it will not allow me to sign into msn or check my emails. basically, i cannot access secure sites.

i have tried to restart it, i have downloaded a new internet browser (firefox) and i also done a system restore but, nothing.

it's vital i get into my emails! why is it doing this? can anyone tell me if this is a problem that can be fixed?

What a terrible problem .... I'm very surprised that even firefox is not working for you (it's what I always use)

Have you tried deleting all of your temporary/offline internet files, and cookies?

To delete offline files (in XP): start - all programs - accessories - system tools - disk cleanup - check temporary internet files and offline webpages.

To delete Cookies in IE - Tools - Delete Browsing History

These probably won't work but are worth a try.

[JOHNOR]

Hi Johnor, if you are trying to access your MSN mail through Firefox it won't work for some reason. I too use FF and it does the same thing to me. You have to use Internet Explorer to get to your MSN mail. Hope this helps.

i was using internet explorer at first and that wasn't working for me, so someone suggested i use firefox, still won't work!

[JOHNOR]

What a terrible problem .... I'm very surprised that even firefox is not working for you (it's what I always use)

Have you tried deleting all of your temporary/offline internet files, and cookies?

To delete offline files (in XP): start - all programs - accessories - system tools - disk cleanup - check temporary internet files and offline webpages.

To delete Cookies in IE - Tools - Delete Browsing History

These probably won't work but are worth a try.

i tried that! still nothing : (

[Ms_Speedy_Elf]

I sent you a PM !

[joyful]

The same thing happened to my daughter. She likes to use MSN browser and she couldn't even access it. So she did some investigating and found that Internet Explorer did an update and that was causing her problems. She went into her files and deleted the lastest update and was able to access her msn browser and email.

[Annette1990]

Is a firewall possibly blocking it?

[Ms_Speedy_Elf]

The same thing happened to my daughter. She likes to use MSN browser and she couldn't even access it. So she did some investigating and found that Internet Explorer did an update and that was causing her problems. She went into her files and deleted the lastest update and was able to access her msn browser and email.


That may possibly be the case ,as updates can sometimes do that. WHY IE would make update's that mess up your computer is beyond me . :roll eyes:

[Ms_Speedy_Elf]

Is a firewall possibly blocking it?

That could be the case too.

I submitted her problem to a computer help forum I'm in that has helped me out of a few jam's before and I'm waiting on a response.

[JOHNOR]

just out of the blue it has gone and fixed itself!

the wonders of modern technology *rolls eyes*

[joyful]

I hope you have your problem solved JOHNOR. I know how frustrating it can be when having pc problems.