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  #1  
Old 08-05-2011, 07:28 PM
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Caninemom3 computer trouble

Hi everyone,

Caninemom3 is having internet troubles!!!!! She can't seem to get to my merry Christmas and they think its her modem. I was on the phone with her for a bit trying to troubleshoot EVERYTHING. Reset everything, restarted everything, cleared cache, it just won't connect. Its either her modem or router. She even called her internet service provider and nothing.

She can't get a new modem until Monday to see if thats the trouble. So lets all say nice things about her computer until she comes back haha!
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  #2  
Old 08-06-2011, 08:05 AM
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Yeh... she was chatting me up on Facebook yesterday about not being able to get on here... yet she was on Facebook... odd...
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  #3  
Old 08-06-2011, 11:36 AM
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hmm, sounds like a local DNS issue (the servers which say what site lives where). That could be an ISP problem or a local cache on her computer.

If anyone has contact with her, ask her to try this: http://www.techiecorner.com/35/how-t...x-windows-mac/ this will flush the local DNS cache (which is different from the browser cache)

That might do the trick.
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Old 08-06-2011, 02:54 PM
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Hope it works sooner than later!!! come back CM3 haha
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Old 08-06-2011, 03:01 PM
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caninemom3 leaves the frosting on Santa's cookies, a real saintcaninemom3 leaves the frosting on Santa's cookies, a real saintcaninemom3 leaves the frosting on Santa's cookies, a real saintcaninemom3 leaves the frosting on Santa's cookies, a real saintcaninemom3 leaves the frosting on Santa's cookies, a real saintcaninemom3 leaves the frosting on Santa's cookies, a real saintcaninemom3 leaves the frosting on Santa's cookies, a real saintcaninemom3 leaves the frosting on Santa's cookies, a real saintcaninemom3 leaves the frosting on Santa's cookies, a real saintcaninemom3 leaves the frosting on Santa's cookies, a real saintcaninemom3 leaves the frosting on Santa's cookies, a real saint
holly

Originally Posted by brittd19 View Post
Hope it works sooner than later!!! come back CM3 haha
Hello everyone, hello Britt xo Still going through a proxy server! I WhyChristmas - I took your advice flushed the DNS. I got a message saying a "device is not working" .............I dont know what this means.........xo
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  #6  
Old 08-06-2011, 03:06 PM
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i really, really hate computer troubles.....i hope it will all be solved asap!!!!!!
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Old 08-07-2011, 02:01 PM
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hmmm, if you can use a proxy it sounds more like a ISP problem - or a funny ip issue with mmc not liking you... Do you see the site at all or is it slow or what?!
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Old 08-07-2011, 02:06 PM
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holly

Originally Posted by whychristmas View Post
hmmm, if you can use a proxy it sounds more like a ISP problem - or a funny ip issue with mmc not liking you... Do you see the site at all or is it slow or what?!
Thank you for asking Why Christmas. When I try just regular, I get the message the internet explorer cannot display the page. When I go through the PROXY SERVER I can access the site. The weird thing is that I can access EVERYTHING the normal EXCEPT MMC. To get on MMC I MUST use a proxy or I cannot connect. My IP spent like 45 minutes with me on the phone and couldn't figure it out either. In fact, they were able to bring up MMC where they are. So It is just me. I am replacing my router and my modem. Not sure these will help but it is worth a shot !!
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Old 08-07-2011, 02:18 PM
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I hate to hear you have to do that. I've been working with our server experts since Xmas365 had this issue reported right after a last server move a couple of weeks ago. They're stumped too.
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Old 08-07-2011, 02:27 PM
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that is 2 now with the problem of not being able to get on here. Hope it is not some kind of virus or similar that will one day lock us all out!!
Now there is a really scary thought!!
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