WOW! It's a miracle! I hope you were able to get the car. We are unfortunately dealing with the same type of issue right now. We are finishing are basement right now. We built are house 10 years ago and are currently, like I said, finishing the basement and it's the last process of the house. DH is working on the fireplace and bar now, but can't move any further because he is waiting for the mantel for the fireplace and bar top for bar. Once that is down, he is putting the carpet in, wear carpet is needed, then we are putting in a smaller kitchen down there, ordering our furniture and it will complete. As simple as it does sounds, it takes time, as we all know and we're now at the stage where it costs a lot of money. We ordered the mantel and bar top off a saw mill back 8 months ago. This guy does beautiful work. He told us it was going to be done in September. Then he told us Christmas. He then told DH last week. DH is able to see that he reads his text messages, but he won't respond to him and he never returns his phone calls, so DH made me call today and as I've told you before, I'm not so nice when I call. I was hoping if a different number called, it would make a difference, but it didn't. I told him if we don't have proof within the next week, with pictures, that there is progress, we want our deposit back. This is ridiculous. We could have had our basment done by now. I told him we'll never recommend him or use him ever again and that I understand this may or may not push him to get the work done, but I felt it needed to be said and that we feel finically he needs to be told we're willing to do what it takes him to whatever standard to get our money and everything we deserve. (Now, we know, taking him to court isn't worth it, but we've talked to other people that has used him, they've had the same problem. We just wish we would have known. ) This guy needs to know he is horrible at business practice and can't be treating people that way. Sorry for the rant, but I get where you're coming from. I've had one of those lately too.